Returns & Exchanges

At D2N, we want to ensure you are satisfied with your purchase. If you need to return an item, we accept returns within 14 days of receipt, provided the products are in unopened and unused condition. Please note, return shipping costs must be covered by the customer.

To initiate a return, it’s essential that you contact us first at sales.aus@d2n.com.au. This step is necessary so we can provide you with the proper guidance and support throughout the return process.

Please be aware that we do not offer exchanges. We are committed to making your return as smooth as possible and are here to assist with any questions or concerns you may have.