Returns and Exchanges

At D2N, we want you to be completely satisfied with your purchase. If you need to return an item, we offer a 14-day return policy from the date you receive your order. To be eligible for a return, the product must be unopened, unused, and in its original condition.

Please note: Return shipping costs are the customer's responsibility, so please keep that in mind when planning your return.

To begin the return process, simply contact us at sales.aus@d2n.com.au. Our team will guide you through the return procedure and ensure that everything goes smoothly. We’re here to provide the support you need every step of the way.

Important: We do not offer exchanges at this time, but if you're unhappy with your purchase, we are committed to making the return process as easy as possible. If you have any questions or concerns, don't hesitate to reach out—we’re here to help and ensure you have a positive experience with D2N.